Privacy Policy

Savannah Voyage Holidays ("we", "us") operates this website to showcase and help plan safari, trekking, and beach holidays in Tanzania. This policy explains what information we collect when you use the site, why we collect it, and how it's handled.

Information We Collect

We collect information directly from you when you:

• Submit a quote request for a tour (name, email, phone number, group size, travel preferences, and any notes you add)
• Send us a message through the Contact page (name, email, the topic you select, and your message)

We do not require you to create an account to browse the site, and we do not collect payment information through this website — all bookings are finalized directly with our team.

How We Use Your Information

• To respond to your enquiry and prepare a tailored quotation
• To communicate with you about your trip before, during, and after travel
• To improve our tours and this website based on the kinds of trips people ask about

We do not sell, rent, or trade your personal information to third parties.

Who We Share It With

Your enquiry data is stored and processed using the following service providers, solely to operate this website and manage your enquiry:

• Google Firebase — stores enquiry submissions and powers the admin tools our team uses to respond to you.
• Cloudinary — hosts the photos shown on this site (does not receive your personal information).
• Sentry — helps us detect and fix technical errors on the site. It may automatically capture limited technical context (like the page you were on) when something goes wrong, but we've configured it not to collect personal details by default.
• Plausible Analytics (if enabled) — a privacy-focused analytics tool that reports aggregate traffic patterns without using cookies or tracking individual visitors.

How Long We Keep It

We retain enquiry information for as long as needed to respond to you and, if you travel with us, to support your trip. If you'd like us to delete your information, contact us using the details below and we'll action your request.

Your Rights

You can ask us at any time what information we hold about you, request a correction, or ask us to delete it. To do so, email us at [email protected].

Changes to This Policy

We may update this policy from time to time as the website or our practices change. The "last updated" date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy or your data? Reach us at [email protected].